Key Account Manager / Cad Technician - Tewkesbury, Gloucestershire
- Renewables
Key Account Manager / CAD Technician
Salary: £35,000 - £40,000
Location: Gloucestershire, with one day per week working from home
MDE Group UK is recruiting a Key Account Manager (Design) on behalf of a leader in innovative design solutions. This is a fantastic opportunity for a skilled professional with a strong design background and proven client management expertise.
Key Responsibilities
- Serve as the primary point of contact for a portfolio of clients, ensuring they feel valued, informed, and supported throughout their projects.
- Communicate effectively via phone, Teams, or email to clarify briefs and provide updates on progress and timescales.
- Build strong professional relationships, balancing friendliness with professionalism.
- Manage and allocate tasks to a small team of CAD Technicians, utilising task management tools (e.g., Monday.com).
- Ensure resources are appropriately assigned to meet client demands and deadlines.
- Mentor and support CAD Technicians, providing training on software, standards, and processes.
- Review and check drawings to ensure technical accuracy and compliance with client standards and company quality procedures.
- Identify and rectify errors, ensuring deliverables meet the highest standards.
- Develop and maintain client-specific standards and quick reference guides for use by the team.
- Create project designs and CAD drawings when necessary, adhering to standard operating procedures and maintaining quality standards.
Key Skills & Experience:
Essential:
- A minimum of 2 years’ experience with AutoCAD.
- Strong communication and organisational skills, with the ability to manage multiple clients and projects simultaneously.
- A meticulous eye for detail and a proactive approach to quality assurance.
- Experience in team management, mentoring, and training.
Desirable:
- Experience in the renewables industry or an established design role in a specific field (training will be provided if needed).
- Knowledge of cut and fill processes (reshaping topography with balanced soil levels).